FAQ

Will there be a Hope & Heroes Walk in 2021?
YES! We’re moving ahead with this year’s Walk in Chelsea, and we’re bringing the celebration to your front door on Sunday, September 26, 2021!

Will the Walk be in-person or virtual?
While we are making plans to have an in-person Walk, we realize that not everyone will feel comfortable attending a public event, which is why you will be able to participate virtually from wherever you are.  

Our virtual program will include fun challenges, new fundraising milestones, and will culminate with a program viewable from anywhere on September 26. We’ll continue to update you on in-person plans as they are solidified.

What adjustments will be made for COVID compliance if we have an in-person event?
The safety of our participants is a top priority and we will follow all state, local, federal recommendations and requirements when planning the gathering and spacing of the event. As of launch, we are requiring all participants who join in person to bring and wear a mask. We will evaluate and announce if there are any changes to this policy closer to the walk. Some past elements, like face painting and the dunk tank, will not be at this year’s event. More information will be forthcoming when we announce our plans for an in-person Walk. 

Are face coverings required?
As of launch, we are requiring all participants who join in person to bring and wear a mask. We will evaluate, follow all local and state guidelines, and announce if there are any changes to this policy closer to the Walk. 

REGISTRATION

How do I register?
Our registration page is active! 
Click here to register for the 11th Annual Hope & Heroes Walk. Once your registration is complete, you will receive a confirmation email. Online registration ends Friday, September 24th at 3:00 PM (EST).

How much does it cost to participate?
Participating in the Hope & Heroes Walk is FREE, but we encourage all walkers to set up their personal page and raise funds to help support children and families facing pediatric cancer & blood disorders. Check out the Fundraising Tips for more information.

What happens after I register for the Walk?
After you complete your registration, you will have access to your participant center which includes your personal fundraising page. We strongly encourage each walker to customize their page with a picture, their connection to Hope & Heroes, and a call to action! For help navigating the participant center or updating your personal fundraising page, download our "Accessing Your Participant Center" and "Editing Your Personal or Team Page" tutorials. You may also contact us at Info@HopeandHeroesWalk.org.

I’m walking and my family will join me. Should they register for the Hope & Heroes Walk?
Yes! All walkers, regardless of age, must register to participate in the Hope & Heroes Walk. This is for insurance purposes. Also, it allows us to track each participant who qualifies for fundraising incentives.

WALK DAY

How long is the route?
The Hope & Heroes Walk is a non-competitive event that will follow a one-mile route. Walk Marshals will direct participants and provide assistance along the route.

What should I bring to the Hope & Heroes Walk?
As of launch, we are requiring all participants who join in person to bring and wear a mask. We will evaluate, follow all local and state guidelines, and announce if there are any changes to this policy closure to the walk.

Due to health safety measures, there will be limited refreshments. If you wish to eat while at the event, please plan to bring your own food and/or beverages.

The Walk is rain or shine, so weather-depending you may want to bring sunscreen, a hat, umbrella, or rain jacket.

Lastly, be sure to bring any cash and check donations to turn in!

What do I wear to the Hope & Heroes Walk?
We strongly recommend that every attendee dress in layers, wear comfortable walking shoes, and be prepared for the weather (rain or sun!). Please keep in mind, there is no baggage check at the Hope & Heroes Walk.

Are pets, bicycles and in-line skates allowed?
Bicycles and inline skates are not allowed. Pets are allowed, however, they must remain on a leash at all times and they cannot go on the grass.

Before making the decision to bring your pet to the Walk, please keep in mind that not everyone is comfortable with pets. Many people are allergic, and pets react differently in large crowds than they do at home.

How do you handle weather on Walk day?
The Walk takes place rain or shine. If the forecast calls for extreme weather conditions, Hope & Heroes will provide updates via email, website, and social media.

FUNDRAISING

Where do the funds go?
All funds raised through the Hope & Heroes Walk support the patients, programs, and research at Columbia University Irving Medical Center’s Division of Pediatric Hematology, Oncology & Stem Cell Transplantation.

What is a Walk Team?
A Walk team is a group of participants who form a team for the Hope & Heroes Walk. Forming a team is a great way to build morale and camaraderie among co-workers, family members, and friends. Teams are led by a Team Captain. Keep in mind, there is no limit to the number of team members you can have. The larger the team, the more funds and awareness are raised for Hope & Heroes!

What if I cannot attend Hope & Heroes Walk? Can I still raise funds?
Absolutely! You can register as a virtual walker by clicking here. You’ll have access to all of the online fundraising tools and will be eligible for our fundraising incentives, just as if you attended the Hope & Heroes Walk in person.

What are Matching Gifts and how do I get my gift matched?
A matching gift is a charitable donation by a corporation that matches an employee's donation to an eligible nonprofit organization. It’s an easy way to double or even quadruple any donation! To find out if your company has a matching gift program, check with your Human Resources Department or office manager. Every company has its own unique requirements so they will be able to provide you with a matching gift form or instructions on how to submit online. Make sure you include your name and team name, if applicable, so we can apply the match correctly. The completed form can be emailed to Info@HopeandHeroesWalk.org or mailed to:

Hope & Heroes
161 Fort Washington Ave., IP-7
New York, NY 10032

*You can also ask anyone who is donating to you to check about matching gifts as well!

Will the matching gift be displayed on my personal fundraising page?
Yes! As soon as we receive the matching gift from your company, we will add it to your personal fundraising page.

When do I get my Hope & Heroes Walk t-shirt?
If you raise $100 or more by the day of the Hope & Heroes Walk, you will receive your official Hope & Heroes Walk t-shirt at check-in. If you participate virtually, we will mail the t-shirt. 

How do I obtain my incentives?
Incentives are mailed to individuals who have met the required fundraising goals immediately after the fundraising period closes. Fundraising ends on October 15, 2021.

DONATIONS

Can I donate to a team participating in the Hope & Heroes Walk?
Absolutely! You can make a donation to a team participating in the Hope & Heroes Walk – while some teams focus on each individual’s fundraising, others focus on overall team fundraising. These donations count towards the team's fundraising goal and appear on the team's fundraising page. Please keep in mind, only donations made to an individual's fundraising page can be applied to their eligibility for fundraising rewards.

How do I turn in donations?
Credit card donations made online are automatically received by Hope & Heroes. If you've collected cash or check donations, you can hand them in at the Hope & Heroes Walk or mail them directly to Hope & Heroes, 161 Fort Washington Ave., IP-7, New York, NY 10032. Remember to include the name of the walker and team in the memo of the check.

Please do not mail in cash donations. If you've collected cash donations and would like to turn them in, please write a personal check for that amount or get a money order to mail in. When you mail the donation in, please be sure to include the donor's name as well as the walker's name.

Who do I make checks payable to?
Please make checks payable to Hope & Heroes. Don't forget to include your name and your team name in the memo of each check.

How long does it take for checks to show up on my account?
Checks that are mailed to Hope & Heroes before the event can take 7 - 10 business days to appear on your account. Any donations handed in at the Hope & Heroes Walk can take up to two weeks to appear on your account.

You also have the option to enter check and cash donations onto your personal fundraising page by logging into your participant center. If you need help entering your check and cash donations, please contact us for help at Info@HopeandHeroesWalk.org.

Are donations tax-deductible and how do I get a receipt?
Yes. All donations are tax-deductible to the fullest extent allowed by law. For credit card donations, a receipt will be emailed to you within minutes of making the donation. For check donations, a copy of your cleared check serves as your receipt and we will also send you a letter by mail. For your records, our Tax ID number is 74-3066193.